Terms of service

Terms of Service

Welcome to Velsol Beauty. By accessing or purchasing from our website, you agree to the following Terms of Service.

1. General

Velsol Beauty provides skincare and beauty products to customers across Pakistan. We reserve the right to update product information, prices, offers, and these terms when necessary.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

Product colors, packaging, or appearance may vary slightly from the images shown on the website.

3. Prices & Offers

All product prices are displayed in Pakistani Rupees (PKR).

Promotional offers, discounts, and free-delivery offers may be changed or discontinued at any time.

The applicable price at the time of placing an order will apply.

4. Orders

After you place an order, we may contact you by phone or message to confirm your order and delivery details.

We reserve the right to cancel or decline an order in cases such as incorrect information, suspected fraudulent activity, product availability issues, or other reasonable circumstances.

5. Cash on Delivery

Cash on Delivery (COD) is available across Pakistan where offered at checkout.

Customers are responsible for providing a valid phone number and complete delivery address.

6. Delivery

We offer FREE DELIVERY across Pakistan according to our current shipping offer.

Estimated delivery time is generally 2–5 business days after dispatch. Delivery may take longer in remote areas or due to circumstances outside our control.

Please see our Shipping Policy for more information.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers should review the applicable policy before placing an order.

8. Customer Responsibilities

Customers agree to provide accurate and complete information when placing an order.

Customers should inspect their package and product after delivery and contact us promptly if they receive an incorrect, damaged, or defective product.

9. Website Use

You agree not to misuse this website, attempt unauthorized access, interfere with website functionality, or use the website for unlawful purposes.

10. Intellectual Property

All website content, including logos, images, product descriptions, graphics, text, and branding, belongs to Velsol Beauty or its respective owners and may not be copied or used without permission.

11. Changes to These Terms

Velsol Beauty may update these Terms of Service from time to time. Any changes will be posted on this page.

12. Contact Us

For questions regarding these Terms of Service, orders, or products, please contact:

Velsol Beauty
📧 velsolbeauty@gmail.com
📱 03447469104

By using our website or placing an order, you acknowledge that you have read and agreed to these Terms of Service.